I was also confused, but the OP is referring to the normal "forgot password" for front-end registered users not for admins. I've never known that not to work; if that was the case we'd see a lot more posts on the forum here about that.
To the OP, which part of the reset password process doesn't work? In general:
To the OP, which part of the reset password process doesn't work? In general:
- User needs to click "Forgot Password" at the login screen (either the module or component version of the login form)
- User needs to enter their email that they registered their account with (not just any email).
- User needs to check their incoming messages for an automatic notification which contains the reset password link (check spam folder also if message not received direct to "in-box" of email client.
- user needs to enter new password in the screen that opens from the email link.
Statistics: Posted by AMurray — Sat Dec 28, 2024 10:26 pm